Privacy statement

This section explains the type of information that is collected by the Australian Industrial Registry (the Registry), how such information is used, under what circumstances and to whom it may be disclosed, and describes security measures in place on the website.

If you have any privacy concerns, you should direct them via email or by writing to:

   Industrial Registrar
   Australian Industrial Registry
   GPO Box 1994
   Melbourne Vic 3001

Recording information

When you visit this website, we record anonymous information about your visit and log the following information for statistical purposes:

This information is not specific to an individual and is used for system administration purposes, as well as statistical analysis. While anonymous information does not tell us anything about you specifically, it tells us about how you use our site.

Links to other sites

This site contains links to other sites. The Registry is not responsible for the content and the privacy practices of other websites and encourages you to examine each site's privacy policy and make your own decisions regarding the accuracy, reliability, and correctness of material and information found.


Another type of anonymous information shared between your browser and our server is a cookie. A cookie is a small text file that a server places on your hard drive to identify that subsequent requests to a site have come from the same user. The Registry uses cookies to ‘remember’ your browser between page visits. In this situation, the cookie identifies your browser, not you personally. The Registry uses cookies on this website to develop patterns of site usage.

No personal information is stored within the Registry’s cookies.

Email management

The Registry will only record your email address if you send a message by email. It will only be used for the purpose for which you have provided it. We will not use your email address for any other purpose, and will not disclose it without your consent. The internet is an insecure medium however, and users should be aware that there are inherent risks in transmitting information across the internet. Information submitted unencrypted via email may be at risk of being intercepted, read or modified. If you do not want your message sent by email you can post it to the above address.

Privacy in the e-filing section of the site

In order to lodge case-related documents online, you must supply your name, a mailing address and your email address. These details are required so that we can mail/email the documents and information to you.

If you choose to pay for your application for remedy using the secure credit card payment facility, you will also be asked to provide your credit card details. This information is transmitted to the Registry's credit card service provider and is required to verify and process your transaction.

Client contact information is kept by the Registry to process transactions. It will not be published or passed on to any third parties. The Registry retains no credit card information.

If you do not wish to provide your personal details over the internet, documents can be filed personally or by mail to the Registry. Some documents can be filed by facsimile.

Security in the e-filing section of the site

The electronic filing section of the website is based on the Australian banking and electronic commerce industry standard Secure Socket Layer (SSL) security technology. SSL is cryptography technology that uses special codes—128 bit keys—that encrypt messages sent over the internet. SSL encryption turns a message into an unintelligible string of characters and symbols and makes it virtually impossible to decipher. In addition, if a message is somehow tampered with, SSL technology will detect the tampering and reject the message.

Visitors who file an application for remedy online enter their credit card details into an electronic form with is encrypted by SSL technology and is securely transmitted via the Registry's e-filing service to its merchant facility provider. For the processing of refunds, the Registry is required to use your credit card number. The refund process is not carried out over the internet.

If you do not wish to provide your personal details over the internet, documents can be filed personally or by post to the Registry. Some documents can be filed by facsimile.

Security alerts in e-filing section of site

The e-filing area of this site has been secured for your privacy and protection. As you move about these secure areas your browser might present you with a security alert. Security alerts differ depending on browsers and their configuration but their purpose is simply to alert you to the fact that you are entering, or leaving a secure area. You should not be alarmed by the appearance of these alerts. To ascertain that you are in a secure session check the status of the "security" padlock on your browser. The session is secure only when the padlock icon shows a closed padlock.