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Report on Performance
  In this section:
Statutory Services Branch
·   Service Teams
·   RIA Teams
·   IMT Team
People and Planning Team
Resource Management Team
Public Liaison and Awareness
Performance in Relation to Targets
Analysis of Performance
Summary – Resources for Outcomes
Resource Management Team

The Resource Management Team (RMT) consists of the Accounting Services and Resource Operations units. The main responsibilities of each are as follows:

Functions
Accounting Services:
  • budgeting and cash management, both internal and external;
  • contract management;
  • provision of advice on accounting, budgetary and financial matters; and
  • management of property leases.
Resource Operations:
  • management and development of the Registry’s financial management information system;
  • provision of services including fleet management, travel, purchasing, accounts payable, accounts receivable, assets management, building maintenance, security, fit-out management, and OHS related matters; and
  • management of various dedicated budget items, in particular travel, vehicle lease and hire, fringe benefits tax, office equipment, fit-out, cash draw-downs, bank accounts and revenue collection.

Outcomes for 2000-01
Budget and Cash Management
Budget management processes were further refined with the introduction of quarterly budget reviews, monthly feedback by budget managers, separation of operating and capital budgets, and new travel reports for panels.

A cash management strategy was implemented and cash investments made in approved term deposits under agency banking guidelines.

Financial Management
Financial system controls and procedures were implemented to cater for the introduction of the Goods and Services Tax which commenced on 1 July 2000.

The arrangement whereby an external provider is used to provide a bureau service for the Registry’s financial management information system was discontinued. This service is now provided in-house using Registry resources, resulting in substantial savings.

Electronic payments to staff and suppliers represented 54.9% of all payments; in 1999-00, 28.4% of all payments were electronic.

Contract Management and Purchasing
Contract management guidelines were developed to assist the new contract management processes introduced in 2000. Reviews of several major contracts were undertaken.

Commission Members and senior staff were provided with replacement mobile telephones.

Property and Assets
Capital improvements were made during the year, including:
  • refurbishment of Presidential Members’ chambers;
  • refurbishment of common use kitchens in Melbourne;
  • establishment of a videoconference room (by converting a hearing room in Melbourne);
  • extensive electrical works were carried out to tidy up communication/computer cables and improve electrical configuration in chambers and offices;
  • new public counter in Sydney;
  • refurbishment of furniture in chambers nationally; and
  • improved security in Melbourne through:
    • installation of ‘out of hours’ sensor lighting in all lift foyers;
    • installation of doors and secured panelling at the rear of the public counter on Level 42; and
    • all Commission Members and staff were linked to a proximity card security access system.
The lease for Level 6 in Sydney was relinquished in accordance with the leasing provisions, including the ‘make-good’.

Travel
The inaugural courts and tribunals travel cluster meeting was attended. The main points of discussion were based on performance and issues associated with the travel contract.

Approval, payment and remittance advice of travel allowances for all staff is now managed via the Registry’s electronic management systems.

Assurance
An assessment of risk exposures was undertaken to comply with Comcover’s request for a risk management plan to be implemented.



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